Shipping and Order Delivery Information

*Important Notice re Christmas Delivery*

Purchases made on the website after Christmas deadlines have passed will be processed and shipped as soon as possible. However, due to the holiday period, we will not return to our normal guaranteed shipping turnarounds until 2nd January. 

Tracking Orders

If you have received a dispatch confirmation email from us it means that we have shipped your package.

Your tracking number can be found in your dispatch confirmation email.

You will receive a confirmation email once your order has been shipped. This will include your tracking number and instructions on how to track your order.

If you chose DPD

Please track your order here: https://dpd.ie/tracking 

Fully insured and tracked service that requires a signature upon delivery.

If you chose An Post

Please track your order here: https://www.anpost.com/Post-Parcels/Track/Search

This is a standard post service that has the addition of tracking straight to your door.

If you chose FedEx

Please track your order here: https://www.fedex.com/en-ie/tracking.html 

Fully insured and tracked service that requires a signature upon delivery.

How long will it take to receive my order?

Our Delivery Promise 

If your specific country is not on our shipping list then, unfortunately, we are unable to deliver to your location at this time.

Depending on the value of your order, your Carrolls Irish Gifts parcel may or may not be charged customs or import duties. If your parcel is charged, it is up to the person receiving the parcel to cover these costs. Unfortunately, these charges are out of Carrolls Irish Gifts hands, and vary widely from country to country, so we’re unable to predict what your particular charges may be.

Please note: During busy seasons, there may be a delay due in your delivery due to local postal, customs services or extreme weather conditions which are outside of our control.

For more accurate information, we’d suggest getting in touch with your local customs office so you’re not surprised if there are any unexpected delivery charges or delays at your end.